We are experiencing intermittent unavailability of some data. We're working to fix the issue and restore service as soon as possible.

If you have any questions, please feel free to contact us at support@topsy.com, or post a comment here on the blog and we will do our best to reply promtly.

We've recovered completely from undercounting issues and data store outage of yesterday.  If you are still seeing problems, please mail us at support@topsy.com

We have an unscheduled outage related to a backend data store.  We are bringing the store back up.  Otter, Button and Topsy.com will be unavailable and we'll update this post soon as we have an ETA. 

We are undercounting the number of tweets for links that are displayed through the Button right now.  We are investigating the reason and working on restoring the full counts.