Topsy Service Status

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June 2010

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  • Vipul Ved Prakash Vipul Ved Prakash
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June 24, 2010

Stable but data may be lagged.

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Our services have returned to stability, but there is lag in our data pipeline so some data may be lagged. We expect to catch up within a few hours.

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June 24, 2010

Topsy services down

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We are experiencing failure of one of our primary database systems, which is causing us to failover to redundant systems. All Topsy services are down at the moment but will recover shortly.

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June 18, 2010

Service has been restored.

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All Topsy services should once again be functioning as normal. Sorry folks -- bad night for us.

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June 18, 2010

Topsy Outage

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We are experiencing an outage for all of our services currently. We're working to fix the issue as quickly as possible.

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June 17, 2010

Lag on button counts

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We are experiencing lag in our processing of tweets and as a result the Topsy Retweet Button is displaying incomplete counts. We're working on this issue and hope to have it resolved as soon as possible.

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June 13, 2010

Count lag and zero counts

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There is a delay on our backend for tweets to be indexed and counted.  As a result, counts for recent posts on your blog maybe lower than actual counts.  We are working on fixing this issue.

 

Posted by Vipul Ved Prakash Vipul Ved Prakash

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June 9, 2010

Upgrade complete

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Our upgrade work on the Topsy Retweet Button backend is complete. If you experience any button issues, please contact support@topsy.com

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June 9, 2010

Topsy Retweet Button upgrade underway.

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We're in the process of upgrading the Topsy Retweet button backend. During this process, you may see intermittent issues with button counts. We expect this process to be completed within the hour.

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