Topsy Service Status http://status.topsy.com Most recent posts at Topsy Service Status posterous.com Tue, 24 Jan 2012 12:57:00 -0800 Gplus Search to undergo scheduled maintenance http://status.topsy.com/gplus-search-to-undergo-scheduled-maintenance http://status.topsy.com/gplus-search-to-undergo-scheduled-maintenance

At 1PM PDT today Google Plus Search will be taken down for 1 - 2 hours for scheduled maintenance.  Service will be available at 3PM PDT.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Mon, 09 Jan 2012 17:51:00 -0800 Backend upgrade underway; no new data for few hours http://status.topsy.com/backend-upgrade-underway-no-new-data-for-few http://status.topsy.com/backend-upgrade-underway-no-new-data-for-few

We are performing a backend updgrade operation that requires new data to stop flowing into our search index. There should be no interruptions on topsy.com, Otter & Buttom, but new data will be stale during the operation window.  Operation is expcted to start at 5:30PM PST and continue till 8:30PM PST. 

 

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Tue, 03 Jan 2012 15:09:00 -0800 Topsy Trending getting back to normal. http://status.topsy.com/topsy-trending-getting-back-to-normal http://status.topsy.com/topsy-trending-getting-back-to-normal

Topsy Trending getting back to normal: Over the weekend, Topsy Trending for Twitter stopped functioning. Twitter was sending us tweets from 25 years in the future ( https://dev.twitter.com/issues/180 ), so our Trend detectors thought tweets from 2012 were just too old. We have fixed our detectors to ignore tweets from the future and Topsy Trending is getting back to normal.

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]]> http://files.posterous.com/user_profile_pics/309209/topsy-favico-big.png http://posterous.com/users/37qUsBxm7W3T Topsy topsy Topsy Wed, 14 Dec 2011 17:57:00 -0800 Topsy experiencing performance degradation http://status.topsy.com/topsy-experiencing-performance-degradation http://status.topsy.com/topsy-experiencing-performance-degradation

API and website experience performance degradation.  Working to resolve ASAP.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Mon, 28 Nov 2011 23:07:00 -0800 Twitter API experiencing disruption http://status.topsy.com/twitter-api-experiencing-disruption http://status.topsy.com/twitter-api-experiencing-disruption

Twitter API experiencing disruption. Topsy results may lack freshness until Twitter issue resolved.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Tue, 22 Nov 2011 21:36:00 -0800 Topsy and Otter API, in full historical glory http://status.topsy.com/topsy-and-otter-api-in-full-historical-glory http://status.topsy.com/topsy-and-otter-api-in-full-historical-glory

Our historical index (with tweets going back to 2008) is now back online! 

This index is built using a new indexing technology that provide faster search, improved relevance and enables a new class of search features that we'll be releasing over the coming months. 

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Sun, 20 Nov 2011 17:28:00 -0800 Unscheduled Topsy & Otter outage http://status.topsy.com/unscheduled-topsy-otter-outage http://status.topsy.com/unscheduled-topsy-otter-outage

There's an intermittent netwok outage while connecting to Topsy.com and the Otter API.  The OPS team is working to resolve the issue.

 

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Wed, 09 Nov 2011 16:11:00 -0800 Otter API Maintenance http://status.topsy.com/otter-api-maintenance http://status.topsy.com/otter-api-maintenance

We are currently conducting maintenance on the Topsy Otter API.  Otter will be unavailable for a short period during this time.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Fri, 07 Oct 2011 23:30:00 -0700 Otter API timeouts http://status.topsy.com/otter-api-timeouts http://status.topsy.com/otter-api-timeouts

We are experiencing timeouts and slow queries on Otter API.  The root cause is known and we are working to resolve it.  

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Wed, 28 Sep 2011 11:21:00 -0700 Delayed freshness http://status.topsy.com/delayed-freshness http://status.topsy.com/delayed-freshness

Topsy is currently experiencing delays is result freshness.  We are working to resolve the issue.  

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Mon, 26 Sep 2011 13:44:00 -0700 System Maintenance http://status.topsy.com/system-maintenance-75455 http://status.topsy.com/system-maintenance-75455

Topsy will begin system maintenance to add additional capacity.  During this time search results may lack freshness.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Mon, 26 Sep 2011 10:25:00 -0700 Trackback and Button Counts inaccurate http://status.topsy.com/trackback-and-button-counts-inaccurate http://status.topsy.com/trackback-and-button-counts-inaccurate

Internal technical issue producing inaccurate trackback and button counts.  Working to resovle quickly.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Sat, 24 Sep 2011 11:10:00 -0700 Server upgrades http://status.topsy.com/server-upgrades http://status.topsy.com/server-upgrades

We are currently preforming server upgrades, this should take approximately 1 hour to complete.  During this time there may be some brief service interruptions.

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]]> http://files.posterous.com/user_profile_pics/309209/topsy-favico-big.png http://posterous.com/users/37qUsBxm7W3T Topsy topsy Topsy Fri, 16 Sep 2011 14:27:00 -0700 Fresh results mode http://status.topsy.com/fresh-results-mode http://status.topsy.com/fresh-results-mode

We are currently serving queries on Topsy.com, Otter API, Topsy Analytics & Topsy Social Modules from a 45 days deep index, while we rebuild our larger index to bring you new features and faster results.  Our full index will come online in first week of October.  Till then our fresh index will serve all queries and will continue to update in real-time.

This operation will have no impact on the Topsy button, trackback pages and fresh results. However, expert search will return fewer results and all time window will be essentially the same as 45-day window.     

If you have any questions, please write to us at support@topsy.com. 

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Wed, 14 Sep 2011 16:01:00 -0700 API resolved http://status.topsy.com/api-resolved http://status.topsy.com/api-resolved

Twitter API back and Topsy is caught up with most current results

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Wed, 14 Sep 2011 15:21:00 -0700 Twitter API experiencing delay. http://status.topsy.com/twitter-api-experiencing-delay http://status.topsy.com/twitter-api-experiencing-delay

Twitter API is delayed.  Topsy API and search result freshness impacted.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Thu, 08 Sep 2011 22:38:00 -0700 500 errors http://status.topsy.com/500-errors http://status.topsy.com/500-errors

Topsy is experiencing stability and performance issues and 500 errors on Topsy.com and we are working to resolve them.  

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]]> http://files.posterous.com/user_profile_pics/938526/NewTwitterHeadShot.png http://posterous.com/users/kep8xCMWuB Vipul Ved Prakash vipulved Vipul Ved Prakash Wed, 07 Sep 2011 20:23:00 -0700 Topsy experiencing stability issues http://status.topsy.com/topsy-experiencing-stability-issues-37868 http://status.topsy.com/topsy-experiencing-stability-issues-37868

Related to performance.  API, search and trackbacks impacted.  Ops is working to resolve. 

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Tue, 06 Sep 2011 17:06:00 -0700 Topsy experiencing stability issues http://status.topsy.com/topsy-experiencing-stability-issues http://status.topsy.com/topsy-experiencing-stability-issues

Topsy is experiencing stability issues due to performance degradation.  Ops is working to resolve the issue.

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]]> http://posterous.com/images/profile/missing-user-75.png http://posterous.com/users/hcl4cvoAdKNom davidberk davidberk davidberk Fri, 02 Sep 2011 18:53:00 -0700 Intermittent trending issues. http://status.topsy.com/intermittent-trending-issues http://status.topsy.com/intermittent-trending-issues

We are experiencing intermittent issue regarding historical tredning data. Topsy's operations team is working towards a comprehensive resolution of these failures, but the failure conditions are likely to occur for next hour as we resolve this issue.

If you have any questions, please feel free to contact us at support@topsy.com, or post a comment here on the blog and we will do our best to reply promtly.

 

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]]> http://files.posterous.com/user_profile_pics/309209/topsy-favico-big.png http://posterous.com/users/37qUsBxm7W3T Topsy topsy Topsy